Shipping Policy

Effective Date: 09/29/25
Company: Knight Equipment Co.
Location: Missouri, United States

At Knight Equipment Co., we take care to package and ship all products securely and efficiently. This Shipping Policy explains our practices and sets the conditions for shipments made from our facility to our customers.

1. Order Processing

Orders are typically processed within 2–5 business days after payment has been received in full.
Custom orders or specialty items may require additional lead time, which will be communicated at the time of purchase.
Orders are not processed, shipped, or delivered on weekends or federal holidays.

2. Shipping Methods

We ship via established carriers such as UPS, FedEx, USPS, or freight companies, depending on product size and destination.
Customers will be notified of tracking information once the order has shipped.

3. Shipping Costs

Shipping costs are calculated at checkout or quoted prior to order confirmation.
Customers are responsible for all shipping costs, including applicable taxes, customs duties, brokerage fees, or surcharges.

4. Transfer of Risk and Liability

All shipments are made FOB Origin (Shipping Point). This means that ownership and risk of loss or damage pass to the customer once the package is handed over to the carrier.
Knight Equipment Co. is not responsible for delays, loss, theft, or damage once an order has been shipped.
Customers are strongly encouraged to purchase insured shipping for all orders.

5. Delivery Estimates

Estimated delivery times will vary based on location, carrier, and service level chosen.
Knight Equipment Co. does not guarantee delivery dates and is not responsible for carrier delays.

6. Inspection Upon Receipt

Customers are responsible for inspecting all shipments immediately upon delivery.
Any claims for damaged, missing, or incorrect items must be made directly with the carrier.
Returns and refunds, where applicable, remain subject to our Refund Policy.

7. International Shipping

We ship to select international destinations. Customers are responsible for:
- All import duties, tariffs, taxes, and customs clearance fees
- Compliance with import regulations in their country

8. Refusal of Delivery

If a shipment is refused at delivery, the customer will be responsible for:
- Original shipping charges
- Return shipping costs
- A 30% restocking fee, per our Refund Policy

9. Contact for Shipping Inquiries

For questions or concerns about shipping, please contact us:

Email: sales@knighteq.com
Phone: 573-324-3212
Mailing Address:
Knight Equipment Co.
717 N. 15th St.
Bowling Green, Missouri, 63334
United States

10. Governing Law

This Shipping Policy is governed by the laws of the State of Missouri, United States. Any disputes related to this policy shall be resolved in the appropriate courts located within the state of Missouri.